makauqq Platform Privacy Notice
This page describes what we collect when you use makauqq and how we keep that data protected. We operate gaming and sportsbook services across supported regions, including players accessing our platform from Jakarta, Surabaya, and other jurisdictions where our service is lawful. Your privacy is central to how we build trust with our account holders.
We process personal information to verify your identity, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and protect your account from fraud. This notice sets out our commitments and explains your rights over the data you share with us.
We do not sell your information to marketing firms. We do not share account details with third parties except where payment processors, compliance authorities, and service providers need access to fulfil legitimate operations.
What we collect and why
We collect your email address, phone number, full name, date of birth, and residential address when you open an account on makauqq. This information is mandatory for identity verification and age confirmation. We also collect payment details—your chosen e-wallet or bank account identifier—only during deposit and withdrawal transactions.
We retain gameplay logs—which games you accessed, bet amounts, timestamps—to detect suspicious activity and ensure fair play. We also log your login history and IP address for security purposes. These records help us spot compromised accounts and prevent unauthorised access.
We do not track your browsing outside makauqq. We do not collect your device's location data, camera access, or contacts. Any cookies we set are for session management and user preference storage only.
Data shared with third parties
- Payment processors (DANA, e-wallet, mobile banking, local payment gateway operators) receive only your account identifier and transaction amount—never your full credentials.
- Compliance and regulatory bodies in supported jurisdictions may request account data if required by law.
- Cloud service providers host our makauqq platform; we encrypt data in transit and at rest.
- Customer support tools store your messages and account notes for 90 days after closure.
Your rights and our commitments
Key takeaways
- You may request a copy of your data held on makauqq at any time.
- We delete closed-account records 24 months after account closure unless law requires retention.
- You can reset your password via email verification for two-factor security.
- Withdrawal requests undergo manual review; processing typically completes within 2–5 business days.
- We do not share your data with other gaming platforms or advertising networks.
We at makauqq commit to keeping your information secure. Our servers use TLS 1.3 encryption, role-based access controls, and regular security audits. Staff access to your account is logged and reviewed. We maintain incident response procedures in case of breach.
You have the right to request, correct, or delete your personal data, subject to legal holds and anti-fraud obligations. Account closure requests are processed within 10 business days. Once closed, your account cannot be reopened; a new registration is required if you wish to return.
If you have concerns about how we handle your data, contact our support team at [email protected]We respond to all inquiries within 48 hours. For disputes, you may escalate to your local data protection authority. We recognise Liga 1 players, esports professionals, and casual users all deserve the same privacy protections, regardless of jurisdiction.
This notice was last updated in 2025. We will notify you of material changes before they take effect.