makauqq Casino & Sportsbook Service Notice

We at makauqq operate a gaming and sportsbook platform that processes account transactions through local payment methods — DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet for e-wallets, plus mobile banking, local payment, online payment, and e-wallet for bank transfers. This notice outlines how we handle your access, account eligibility, and legal responsibilities.

Our services are provided only in jurisdictions where online gaming and wagering comply with applicable law. We do not offer our platform in regions where such services are prohibited. Users accessing makauqq from Jakarta, Surabaya, Bandung, or other areas are responsible for verifying that their local laws permit use of our services.

This page sets out the terms under which makauqq operates, your account obligations, and how we handle disputes and legal inquiries related to your use of our platform.

Service Availability and User Responsibility

makauqq services are available only where applicable law permits online gaming and sportsbook wagering. We do not represent that our platform is licensed, regulated, or authorised in any specific country or territory. Access to makauqq depends on your jurisdiction's local laws. Users are solely responsible for verifying that their access to and use of makauqq comply with the laws of their own location.

We reserve the right to restrict access to makauqq from any region where we determine that offering our services would violate local law. If you access our platform from a region where such restrictions apply, we may suspend or close your account without notice.

Account Eligibility and Age

Users must meet the minimum legal age requirement in their jurisdiction to access makauqq. We do not conduct age verification at account creation, but users warrant that they meet all legal eligibility criteria for their location. Accounts found to belong to underage users will be closed and any funds returned according to our standard withdrawal process.

Data Protection and Privacy

makauqq collects personal information — your name, contact details, identity documents, and payment information — to verify your account, process deposits and withdrawals, and protect against fraud. We process this data under our Privacy Policy. We do not sell your information to marketing firms. We share account details only with payment processors, compliance authorities, and service providers where necessary for legitimate operations.

1. Account verification

   We request KYC (know-your-customer) documents — ID, proof of address — to confirm your identity.

2. Payment processing

   We retain transaction records for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet) as required by law.

3. Fraud prevention

   We monitor account activity for suspicious patterns and may request additional verification before processing withdrawals.

4. Data retention

   We retain your data for as long as your account is active and for the period required by applicable law thereafter.

Legal Obligations and Dispute Resolution

We reserve the right to close, suspend, or limit any account if we determine that its use violates our terms, local law, or if we are required to do so by compliance authorities. If your account is closed, we will process any withdrawal of remaining funds according to our standard procedures.

makauqq operates under the principle that each user bears responsibility for their own account security and for ensuring their use complies with local law. We provide customer support during operational hours to assist with account access, payment inquiries, and technical issues. For legal questions or formal complaints, users may contact us through our published legal inquiry channel.

These terms apply to all users of makauqq worldwide. We review and update this notice periodically. Your continued use of our platform constitutes acceptance of these terms as amended.